Last week, I shared the first three of six things anyone can do to help make guest experiences great (you can read that post here). These were originally shared with our staff team to help equip and prepare their own teams for demonstrating love and value to the people connecting at SLW.
Though written to staff leaders, here are three more things anyone can do to help make great guest ministry happen:
- Looking for ‘lost’ or uncomfortable people: keep an eye out for those people who look like they’re lost in the building or parking lot, trying to find their way somewhere–be willing to walk them to the place they need to be, whether a restroom area, children’s check-in, the Worship Center, or some other location. Additionally, if you see someone who appears alone/uncomfortable, go over and strike up a conversation.
- Coming Prayed Up: Jesus is going to do some amazing things this weekend. Be praying for God to provide you with opportunities from Him to connect with the right people at the right time. Ask the Holy Spirit to give you discernment and favor in your interactions. You may have opportunity to pray with people and, even more incredible, help them enter into relationship with Jesus–these are significant opportunities to steward and are surrounded by spiritual battle, so be praying for the people we’ll be interacting with, for each other, and for our army of volunteers.
- Having a Mint: Sounds silly, but this one really is important. With all of the coffee, talking, and other halitosis-inducing activity surrounding our time this weekend, it’s a great idea for us to keep breath mints or gum at the ready so we don’t blow our guests away with ministerial dragon breath.
What are some more things anyone can do to help with a great guest experience?